Whether you’re new to self storage or looking for vehicle storage in Edmonton or St. Albert, these frequently asked questions will help you understand how our storage process works, what you can store, and how to get started.
We offer a range of storage solutions to accommodate your personal and business needs. If you are moving or renovating, we offer personal storage units for storing furniture, electronics, artwork, family keepsakes, and seasonal items like decorations, lawn furniture, or garden equipment. We have drive-up units, heated units, and parking for cars, boats, RVs, and trailers. Give us a call, and one of our storage rental experts will help you secure the storage space that works best for you. See unit sizes and pricing.
Self-storage facilities rent space on a short-term or long-term basis to individuals or businesses. Rent starts on the day you move in, and this becomes your monthly payment date. At Elite Self Storage, storage unit rentals are done on a month-to-month basis, and you only pay for the time you need, with no long-term commitment. For anyone moving, relocating, decluttering, or for life's unexpected changes, self-storage is a great solution.
You can move into your self storage unit in Edmonton or St. Albert the same day, subject to availability. You can reserve or move into a unit online, by visiting our rental office or by telephone.
Bring a valid government photo ID. Business rentals at our Edmonton and St Albert self storage facilities may need company information.
Yes, bring a high-security disc lock or buy one onsite at Elite Self Storage Edmonton or St Albert for maximum protection.
No. Our storage rentals in Edmonton and St Albert are flexible month-to-month with no long-term commitment required.
Yes. Pay securely online and manage your self storage account in Edmonton or St Albert anytime through our customer portal.
We accept cash, e-transfer, debit, and major credit cards for all storage rentals in Edmonton and St Albert.
Sign up for pre-authorized payments withdrawn from your credit card or bank account each month; never worry about missing a payment.
Update your information anytime through your online account or by contacting your local Edmonton or St Albert storage office.
Any storage fees or deposits in Edmonton and St Albert are clearly shown before checkout—no hidden costs.
No, when you sign the rental agreement you are agreeing to all the terms and conditions, therefore you cannot sign a contract for your friend or relative.
Yes. You can’t store perishables, flammables, hazardous materials, or illegal goods in self storage units in Edmonton or St Albert.
Yes. Use your secure code to access your Edmonton or St Albert storage unit during posted gate hours, even when the office is closed.
Yes. Elite Self Storage Edmonton and St Albert provide free dollies and carts to make moving easy.
Bring photo ID to your Edmonton or St Albert storage office, or call to verify your identity so we can reset your code.
Only you and approved users can access your storage unit in Edmonton or St Albert. You keep your own key for security.
Yes. All self storage units in Edmonton and St Albert require or recommend tenant insurance for protection.
Yes. Elite Self Storage Edmonton and St Albert sell boxes, tape, covers, and locks for your move.
Give notice, empty and clean your storage unit, remove your lock, and confirm checkout with the Edmonton or St Albert office.
Most definitely! We greatly appreciate referrals to your family, friends, and business associates. For each new client you refer, we will issue a $50 credit on your account, provided your friend rents for a minimum of 3 months. This credit can be used towards future rent, merchandise, or other services.
Yes. Maintain insurance and registration for your vehicle storage in Edmonton or St Albert—facility coverage doesn’t include vehicles.