Privacy Policy
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Privacy Policy

PRIVACY POLICY

This privacy policy describes how Elite Self Storage collects, uses, and discloses your personal information. If you have any questions about these practices and policies, please email us at info@eliteselfstorage.ca

Elite Self Storage (Elite) is committed to maintaining the accuracy, confidentiality, security, and privacy of personal information collected from customers, suppliers, and any other sources. Elite will comply with the principles of the Federal Personal Information Protection and Electronic Documents Act, the Personal Information Protection Act of Alberta, and any other personal information and data protection laws that may be applicable.

Elite Self Storage is committed to ensuring that the appropriate security measures are employed in the transfer of sensitive information. However, when using email or wireless communication, Elite advises customers that complete confidentiality and security are not assured. We are not accountable for any damages suffered when a customer transmits personal information through email or wireless communication or when Elite transmits information at the request of a customer.

HOW WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION

We collect and use personal information in order to establish your identity, protect you and us from fraud or error, and to comply with legal and regulatory requirements.

Elite respects your right to privacy and will not sell or share any personal information you provide us with any third party unless we have first obtained your consent.

CUSTOMER CONSENT

You have the choice of whether or not to give us your personal information. If you share your personal information, we will tell you why we are collecting it. By providing us with your personal information, you agree to our using it for the purposes stated.

SAFEGUARDING OF PERSONAL INFORMATION

We protect the personal information in our custody or control by making reasonable security arrangements. We use a variety of security measures such as restricting employee access as appropriate, using locked filing cabinets, secure premises, and employing electronic security measures or systems. Access to your personal information is restricted to those employees, agents, and authorized parties who need it to do their jobs and to provide the services that you have requested or agreed to.

PROVIDING CUSTOMER ACCESS TO PERSONAL INFORMATION

Customers have the right to access their personal information held by Elite Self Storage. Customers will be required to provide personal information to identify themselves to enable Elite to provide an account of existence, use and disclosure of personal information.

CHANGING YOUR PERSONAL INFORMATION

If you have an online account with us, you can update your information by accessing your account directly. You may also update or amend your information by contacting Elite.

RETENTION

We will keep your information for only as long as it is necessary for the fulfillment of the purposes for which it was collected or as required by law.

When we destroy your personal information, we will use appropriate safeguards to prevent unauthorized parties from gaining access to the information during the process.

LEGAL REQUIREMENTS

We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Elite Self Storage or a third party, the safety of the public or any person, to prevent or stop the illegal, unethical, or legally actionable activity, or to comply with the law.

BUSINESS TRANSFERS

We may sell, transfer or otherwise share some or all of our assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the even of bankruptcy.

POLICY CHANGES

We reserve the right to change, modify, amend and/or update this privacy policy at any time with or without prior notice at our sole and absolute discretion to the extent permitted by law. We encourage you to review our privacy policy periodically.

TERM & CONDITIONS

This policy also incorporates all terms and conditions in our Rental Agreement.

CONTACT

For more information about or privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@eliteselfstorage.ca or by mailing using the details below:

12108 67 Street, Edmonton AB T5B 1M7

Last Updated August 2023